Intermec CK61 Manual de usuario Pagina 93

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Chapter 4 — Troubleshooting and Maintaining the CK61
CK61 Mobile Computer User’s Manual With Windows Mobile 81
To find your operating system version
1 Tap the Windows icon > Internet Explorer.
2 Tap the Intermec logo. The Intermec page appears and displays
the software build information.
Troubleshooting Your CK61
If you send the CK61 in for service, it is your responsibility to save the
computer data and configuration. Intermec is responsible only for
ensuring that the hardware matches the original configuration when
repairing or replacing the computer.
Problems While Configuring the CK61
Problem Solution
You scan a configuration
command, such as Beeper Volume,
and you hear three low beeps.
If you are working in Intermec Settings, you cannot scan
configuration commands. Exit the application to scan
configuration commands.
You scan or enter an option for the
Scanner Model configuration
command and you hear three low
beeps.
You may have scanned or entered a Scanner Model command
that does not apply to the type of scanner that you have
installed. Try scanning or entering the Scanner Model
command again and select an option for the type of device
you are using.
You cannot type a character on the
keypad or you can only type
uppercase or lowercase letters.
You may have locked a modifier key on the keypad.Press the
necessary key sequence to unlock the key. For help, see
“Using the Color-Coded Keys” on page 10.
Problems While Operating the CK61
Problem Solution
You press the Power button and
nothing happens.
Make sure the backlight is on.
Make sure you have a charged battery that is installed
correctly. For help, see “Charging the Battery” on
page 5.
The battery may be discharged. Replace the battery with a
spare charged battery, or charge the battery.
Perform a warm boot or a cold boot.
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