Intermec CN50 Manual de usuario Pagina 92
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Chapter 4 — Troubleshooting and Maintaining the CN50
78 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual
Problems Reading Bar Codes
Problem Solution
You cannot see a red beam of light from
the imager when you press the Scan
button and aim the imager at a bar code
label.
• You may be too far away from the bar code label. Try
moving closer to the bar code label and scan it again.
• You may be reading the bar code label “straight on.”
Change the reading angle and try again.
• Move within two feet of a wall to test the effective
scan of the scanner. For help scanning bar codes, see
“Reading Bar Codes” on page 18.
When you release a Scan button or handle
trigger, the Good Read light does not
turn off.
The Good Read light will remain on if you configure
the computer to use continuous/edge triggering. If you
configure the computer for level triggering and the
Good Read light remains on, there may be a problem.
Press one of the Scan buttons or pull the trigger again
without scanning a bar code label. If the light is still on,
contact your local Intermec representative.
The scanner will not read the bar code
label.
• Aim the scanner beam to cross entire bar code label
in one pass. Vary the scanning angle.
• Check the quality of the bar code label, Scan a bar
code label that you know will scan. Compare the
two bar code labels to see if the bar code quality is
too low. You may need to replace the label that you
cannot scan.
• Make sure the bar code symbology is enabled and
configured correctly. Use Intermec Settings to check
the symbologies. Expand
Data Collection >
Symbologies
beneath devices listed (scanner,
virtual wedge) to check and enable symbologies,
then scan the bar code label again.
• Make sure the computer application is expecting
input from a bar code. You may need to type this
information instead.
The scanner does not read the bar code
labels quickly, or the scanning beam
seems to be faint or obscured.
The scanner window may be dirty. Clean the window
with a solution of ammonia and water. Wipe dry. Do
not allow abrasive material to touch the window.
You scan a valid bar code label to enter
data for your application. The data
decoded by the scan module does not
match the data encoded in the bar code
label.
The computer may have decoded the bar code label in
a symbology other than the label’s actual symbology.
Try scanning the bar code label again. Make sure you
scan the entire label.
- User’s Manual 1
- Document Change Record 3
- Contents 5
- Before You Begin 11
- Who Should Read This Manual 12
- Related Documents 13
- Patent Information 14
- Using the CN50 15
- Using the Battery 17
- Charging the Battery 18
- Changing the Battery 18
- Chapter 1 — Using the CN50 19
- Maximizing Battery Life 20
- Checking the Battery Status 21
- Using the Keypad 22
- Using the Power Button 23
- Using the Color-Coded Keys 23
- Capitalizing Characters 24
- Using the Screen 26
- Using the Stylus 27
- Calibrating the Touch Screen 28
- Aligning the Touch Screen 28
- Understanding the Status LEDs 29
- Key status LED 30
- Notification LED 30
- Good Read LED 30
- Battery Status 30
- Understanding Bar Codes 31
- Reading Bar Codes 32
- Capturing Signatures 33
- Capturing Documents 33
- Using the Color Camera 34
- Switching to Video Mode 35
- Saving Picture Files 35
- Installing a microSD Card 36
- Configuring the CN50 42
- Connecting to a PC 45
- Connecting to Your Network 47
- Settings 53
- Configuring Wireless Security 55
- Configuring LEAP Security 59
- Selecting Microsoft Security 61
- Loading a Certificate 67
- Disabling Security 68
- Configuring the Phone 69
- Activating the CDMA Phone 70
- Activating the CN50 on Sprint 71
- Activating the Voice Service 72
- Activating the UMTS Phone 73
- Making a Phone Call 74
- Connecting to an ISP 75
- 8 Click Next 77
- 10 Tap Finish 77
- Packaging Your Application 80
- Choosing a Target Location 80
- Updating the System Software 83
- Updating Individual Computers 85
- Calling Product Support 88
- Troubleshooting the CN50 89
- Resetting the CN50 93
- Clean Booting the CN50 94
- Cleaning the CN50 95
- Specifications 97
- CN50 Physical Dimensions 98
- Environmental Specifications 98
- Touch Screen Specifications 98
- CN50 Imager Reading Distances 99
- Appendix A — Specifications 100
- Accessories 105
- Default Settings 107
- Default Configuration 108
- Symbology Option Settings 109
- Imager Settings 109
- Communications 110
- Device Settings 111
- Keypads and Keystrokes 113
- Standard Characters 114
- Characters and Functions 117
- Basic Configuration Bar Codes 120
- Imager Predefined Modes 120
- Symbology Bar Codes 121
- *935-022-004* 132
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