Intermec 741 (Windows Mobile 5.0) Manual de usuario descargar pdf (Pagina 91)

Chapter 5 — Troubleshooting and Maintaining the Computer

741 and 751 Color Mobile Computers (Windows Mobile 5.0) User’s Manual 81

Troubleshooting Your Computer

If you send the computer in for service, it is your responsibility to save the

computer data and configuration. Intermec is responsible only for ensuring

that the hardware matches the original configuration when repairing or

replacing the computer.

Problems While Operating the Computer

Problem Solution

You press the power key to turn on

the computer and nothing

happens.

• Make sure the backlight is on.

• Make sure you have a charged battery that is

installed correctly. For help, see “Installing and

Charging the Battery” on page 3.

• The battery may be discharged. Replace the

battery with a spare charged battery, or charge the

battery.

• Perform a warm boot or a cold boot.

The Battery status LED is on. The battery status LED indicates the following states:

• If the battery status LED is a steady green, the

battery is more than 95% charged and computer is

on a charger.

• If the battery status LED is blinking red, then the

battery is low. Replace or charge the battery.

• If the battery status LED is a steady red, the main

battery is on charge.

The computer appears to be

locked up and you cannot enter

data.

• Press the power key to turn off the computer, then

press the power key again to turn it on.

• Press and hold the power key ten seconds to warm

boot the computer.

• Try reloading the firmware. See “Upgrading the

System Software” on page 75.

• If the computer does not boot or reset, contact

your Intermec representative for help.

You tap the screen and nothing

happens.

Align your screen. For help, see “Aligning the Touch

Screen” on page 15.

Problems While Configuring the Computer

Problem Solution

You scan a configuration

command, such as Beeper Volume,

and you hear three low beeps.

If you are working in Intermec Settings, you cannot

scan configuration commands. Exit the application

to scan configuration commands.

You scan or enter an option for the

Scanner Model configuration

command and you hear three low

beeps.

You may have scanned or entered a Scanner Model

command that does not apply to the type of scanner

that you have installed. Try scanning or entering the

Scanner Model command again and select an option

for the type of device you are using.

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