Intermec CK60 Manual de usuario descargar pdf (Pagina 85)

Chapter 4 — Maintaining the Computer

CK60 Mobile Computer with Windows CE User’s Manual 71

For more information on using the serial port, see “Configuring Serial

Communications” on page 83.

Problems While Scanning Bar Codes

Problem Solution

You cannot see a red beam of light from the scanner when

you press the Scan button and aim the scanner at a bar code

label.

Move within two feet of a wall to test the effective scan of

the scanner. For help scanning bar codes, see

page 4.

When you release the Scan button or handle trigger, the

Good Read light does not turn off.

The Good Read light will remain on if you configure the

CK60 to use continuous/edge triggering. If you configure

the CK60 for level triggering and the Good Read light

remains on, there may be a problem. Press the Scan button

or pull the trigger again without scanning a bar code label.

If the light is still on, contact your local Intermec

representative.

The input device attached to the CK60 does not work well

or read bar code labels very quickly.

Set the Scanner Model command to the specific attached

input device. Check enabled bar code symbologies and

enable only the symbologies being used.

The scanner will not read the bar code label. Aim the scanner beam to cross entire bar code label in one

pass. Vary the scanning angle.

Check the quality of the bar code label, Scan a bar code

label that you know will scan. Compare the two bar code

labels to see if the bar code quality is too low. You may need

to replace the label that you cannot scan.

Ensure the bar code symbology is enabled. Use the

Intermec Settings applet to check the symbologies. Expand

Data Collection > Symbologies beneath devices listed

(scanner, virtual wedge) to check and enable symbologies,

then scan the bar code label again.

Ensure the CK60 application is expecting input from a bar

code. You may need to type this information instead.

The scanner does not read the bar code labels quickly, or

the scanning beam seems to be faint or obscured.

The scanner window may be dirty. Clean the window with

a solution of ammonia and water. Wipe dry. Do not allow

abrasive material to touch the window.

You scan a valid bar code label to enter data for your

application. The data decoded by the scan module does not

match the data encoded in the bar code label.

The CK60 may have decoded the bar code label in a

symbology other than the label’s actual symbology. Try

scanning the bar code label again. Make sure you scan the

entire label.

You receive a message reading “Scanner Communication

Failure” when trying to connect a 1551E or 1553 decoded

scanner.

Make sure that you:

The 1551E/1553 scanner was working, but after changing

the port setting you cannot change the configuration.

1551E or 1553 scanner port must use the correct RS-232

settings to allow configuration in the Intermec Settings

applet. Disable, then enable the scanner port state.

Configuration settings in the Intermec Settings applet do

not match the settings on your 1551E or 1553 Scanner.

Disable, then enable the scanner port state to synchronize

the CK60 settings with the scanner.

• You may be too far away from the bar code label. Try

moving closer to the bar code label and scan it again.

• You may be scanning the bar code label “straight on.”

Change the scanning angle and try again.

• are using the correct cable.

• the scanner cable is attached correctly. When attaching

to the port, a single power up beep should emit.

• enable the port state using the Intermec Settings applet.

• try upgrading the scanner firmware.

• select ASCII as the scanner model.

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