Intermec CK61 Manual de usuario Pagina 94

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Chapter 4 — Troubleshooting and Maintaining the CK61
82 CK61 Mobile Computer User’s Manual With Windows CE
You are setting up multiple access
points in a network, with different
SSIDs, and the connection fails.
The CK61 does not save WEP key values when changing the
SSID. Reenter the WEP key value after changing the SSID
and save your changes. You should now be able to connect to
the different access points.
The CK61 indicates it is not
authenticated.
Make sure that:
the User Name and Password parameters on the CK61
must match the user name and password on
authentication server. You may need to reenter the
password on both the CK61, authentication server.
on your authentication server, the user and group are
allowed and the group policy is allowed to log into the
server. For help, see the documentation that shipped with
your authentication server software.
the IP address and secret key for access point must match
the IP address and secret key on the authentication server.
You may need to reenter the IP address and secret key on
both your access point and authentication server.
the authentication server software is running on the
server PC.
You receive a message saying “The
server certificate has expired or
your system date is incorrect” after
you perform a clean boot on the
CK61.
Date and time are not saved when you perform a clean boot.
Reenter the date and time, and then save your changes.
Problems While Scanning Bar Codes
Problem Solution
You cannot see a red beam of light
from the scanner when you press
the Scan button and aim the
scanner at a bar code label.
You may be too far away from the bar code label. Try
moving closer to the bar code label and scan it again.
You may be scanning the bar code label “straight on.”
Change the scanning angle and try again.
Move within two feet of a wall to test the effective scan of
the scanner. For help scanning bar codes, see “Scanning
Bar Codes” on page 15.
Problems While Configuring 802.1x Security (continued)
Problem Solution
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