Intermec CN4 Manual de usuario Pagina 102
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- SOLUCIÓN DE PROBLEMAS
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Chapter 4 — Troubleshooting and Maintaining the CN4
90 CN4 Mobile Computer User’s Manual
Problems While Operating the CN4
Problem Solution
You press the Power button and
nothing happens.
• Make sure the backlight is on.
• Make sure you have a charged battery that is installed
correctly. For help, see “Charging the Battery” on
page 4.
• Replace the battery with a charged battery. For help,
see “Changing the Battery” on page 4.
• Perform a warm boot or a cold boot. For help, see
“Resetting the CN4” on page 97.
The Battery status LED is on. The battery status LED indicates the following states:
• If the battery status LED is a steady green, the battery
is more than 95% charged and computer is on a
charger.
• If the battery status LED is blinking red, then the
battery is low. Replace or charge the battery.
• If the battery status LED is a steady red, the main
battery is on charge.
• If the battery status LED is amber, the CN4 is on
charge and either the battery temperature is outside
of the charging range, or the battery is defective.
The computer appears to be locked up
and you cannot enter data.
• Press the power key to turn off the computer, then
press the power key again to turn it on.
• Press and hold the power key ten seconds to warm
boot the computer.
• Try reloading the firmware. See “Freeing Up Virtual
Memory for Applications” on page 80.
• If the computer does not boot or reset, contact your
Intermec representative for help.
You tap the screen and nothing
happens.
Align your screen. For help, see “Aligning the Touch
Screen” on page 21.
Problems With 802.11 Network Connectivity
Problem Solution
When you turn on the computer after it
was suspended for a while (10 to 15
minutes or longer), it can no longer
send or receive messages over the
network.
Host may have deactivated or lost current terminal
emulation session. In a TCP/IP direct connect network,
turn off the “Keep Alive” message from host to maintain
the TCP session while the computer is suspended.
- User’s Manual 1
- Document Change Record 3
- Contents 5
- Before You Begin 9
- Web Support 10
- Send Feedback 10
- Telephone Support 10
- Service Location Support 10
- Related Documents 11
- Who Should Read This Manual 11
- Patent Information 12
- Using the CN4 13
- What’s New in This Release 15
- Using the Battery 15
- Charging the Battery 16
- Changing the Battery 16
- Chapter 1 — Using the CN4 17
- Checking the Battery Status 18
- To check the battery status 19
- Maximizing Battery Life 20
- Managing Power on the CN4 20
- Customizing Power Timeouts 22
- Using the Keypad 24
- Using the Color-Coded Keys 25
- Using the Power Button 27
- Using the CN4 as a Cell Phone 27
- Using the Screen 30
- Using the Stylus 31
- Computer Screen Icons 32
- Aligning the Touch Screen 33
- Configuring the Backlight 34
- Understanding the Status LEDs 35
- Using the Imager 36
- Reading Bar Codes 37
- To read bar codes 38
- Improving Imager Performance 40
- Capturing Images 41
- Capturing Signatures 44
- To use the eMDI application 45
- Using the Color Camera 47
- CN4 cold boots 50
- Setting Up GPS on Your CN4 51
- Foundation 56
- Connecting to a PC 57
- Configuring the Phone 58
- Activating the GSM/EDGE Phone 60
- Making a Phone Call 60
- Turning the Phone On and Off 60
- Configuring Wireless Security 71
- Configuring LEAP Security 76
- Loading a Certificate 80
- Disabling Security 82
- Packaging Your Application 84
- Integrating Image Capture 88
- Image Capture XML Example 92
- Upgrading the System Software 94
- Locating Upgrade Files 95
- Calling Product Support 100
- Troubleshooting the CN4 101
- Resetting the CN4 109
- Warm Booting the CN4 110
- Cold Booting the CN4 110
- Clean Booting the CN4 111
- Cleaning the CN4 112
- Touch Screen Specifications 115
- Electrical Specifications 115
- Environmental 115
- Power Specifications 115
- Wireless LAN 115
- Regulatory Approvals 116
- Accessories 121
- Default Settings 122
- Communications 125
- Device Monitor 127
- Core Messaging Service 127
- Keypads and Keystrokes 129
- Standard Characters 130
- Other Available Characters 133
- Language-Specific Characters 135
- *935-029-003* 145
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