
Chapter 4 — Troubleshooting and Maintaining the CN3
92 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Resetting the CN3
You rarely need to reset the computer. If the computer does not
resume after pressing the Power button, or if the computer or an
application lock up, you may need to reset the CN3. The CN3 uses the
configuration currently saved in flash memory during the boot
process. There are three ways to reset the CN3:
• Warm booting the CN3
• Cold booting the CN3
• Clean booting the CN3
Warm Booting the CN3
You may need to perform a warm boot to correct conditions where an
application stops responding to the system.
To warm boot the computer
• Press and hold the Power button for 10 seconds or right-click on
the CN3 via the SmartSystems Console and select Intermec
Power Tools > Warm Boot Device.
The computer systematically shuts down, restarts, and goes through
the initialization process.
You scan a valid bar code label to enter
data for your application. The data
decoded by the scan module does not
match the data encoded in the bar code
label.
The computer may have decoded the bar code label in a
symbology other than the label’s actual symbology. Try
scanning the bar code label again. Make sure you scan
the entire label.
Problems Scanning Bar Codes (continued)
Problem Solution
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