Intermec CK31 Manual de usuario descargar pdf (Pagina 141)

Chapter 5 — Troubleshooting and Maintaining the CK31

124 CK31 Handheld Computer User’s Manual

Problems While Scanning Bar Codes (continued)

Problem Solution

The scanner will not read the bar

code label.

• Make sure you aim the scanner beam so it

crosses the entire bar code label in one pass.

• The angle you are scanning the bar code label

may not be working well, or you may be

scanning the label “straight on.” Try scanning

the bar code label again, but vary the scanning

angle.

• The bar code label print quality may be poor or

unreadable. To check the quality of the bar

code label, try scanning a bar code label that

you know will scan. Compare the two bar code

labels to see if the bar code quality is too low.

You may need to replace the label that you

cannot scan.

• Make sure the bar code symbology you are

scanning is enabled. Use Intermec Settings to

check the symbologies. If your bar code

symbology is disabled, enable it and then try

scanning the bar code label again.

• Make sure that the application you are running

on the computer is expecting input from a bar

code. You may need to type this information

instead of scanning it.

• If you are using the 2D imager, set Lighting

Mode to Illum LED priority and set Lighting

Goal to 100 (or greater). Use Intermec Settings

to change the Lighting Mode setting.

• If the bar code is rotated, make sure that you

have 1D Omni-directional scanning enabled.

Use Intermec Settings to enable 1D Omni-

directional scanning.

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Intermec CK31 Manual de usuario Pagina 141