Intermec CK30 Manual de usuario descargar pdf (Pagina 145)

Chapter 6 — Troubleshooting and Maintaining the CK30

CK30 Handheld Computer User’s Manual 131

Problems While Configuring Security (continued)

Problem Solution

The CK30 indicates that it is not

authenticated.

Make sure that:

• the User Name and Password parameters on your

CK30 match the user name and password on your

authentication server. You may need to re-enter the

password on both your CK30 and the authentication

server.

• on your authentication server, the user and group are

allowed and the group policy is allowed to log in to

the server. For help, see the documentation that

shipped with your authentication server software.

• the IP address and secret key for your access point

must match the IP address and secret key on your

authentication server. You may need to re-enter the

IP address and secret key on both your access point

and authentication server.

• your authentication server is active and that it can

communicate with your access point. You can use

the PING utility to determine communications. Go

to Diagnostics > System Diagnostics > Ping

Utility.

• the authentication server software is running on the

server PC.

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Intermec CK30 Manual de usuario Pagina 145