Chapter 4 — Maintaining the CN30 Computer
162 CN30 Mobile Computer User’s Manual
Upgrading the Operating System on your CN30 Computer
You can use the Intermec Recovery Tools CD to reinstall or upgrade the oper-
ating system software on the CN30 Computer. For more information, con-
tact your Intermec representative for more information about this CD.
In future releases, a SmartSystems™ 2.0 client will be made available in the
Shared Tech “bundle.” You can use the SmartSystems Foundation 2.0
application from Intermec to perform upgrades on your CN30 Computer,
versions 2.0 or later. Contact your Intermec representative for more infor-
mation about the SmartSystems Foundation software.
When you upgrade the operating system, you erase the current configura-
tion and replace it with the new default configuration. You will need to
reset the network parameters on the CN30 Computer to reestablish com-
munications with other devices in the network. In other words, if you
upgrade the operating system and the default registry from the operating
system has changed, the registry is rolled back to the new default.
Troubleshooting Your CN30 Computer
If you have any problems using the CN30 Computer, look at the following
for possible solutions:
• Problems While Operating the CN30 Computer (page 163)
• Problems While Configuring the CN30 Computer (page 163)
• Problems While Configuring 802.1x Security (page 164)
• Problems with Wireless Connectivity (page 165)
• Problems Transmitting Data through the Serial Port (page 166)
• Problems While Scanning Bar Codes (page 166)
If you send the CN30 Computer in for service, it is your responsibility to
save the computer data and configuration. Intermec is responsible only for
ensuring that the keypad and other hardware features match the original
configuration when repairing or replacing your device.
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