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Chapter 4 — Maintaining the CN30 Computer
CN30 Mobile Computer User’s Manual 163
Problems While Operating the CN30 Computer
Problem Solution
You press I to turn on the CN30 Computer and nothing
happens.
• Make sure the backlight is on by pressing E.
• Make sure you have a charged battery installed cor-
rectly. For help, see “Using the Battery” on page 8.
• The battery may be discharged. Replace the battery
with a spare charged battery, or charge the battery and
try again.
• Perform a warm-boot.
The Battery status LED is on. • If the battery status LED is a steady green, the battery
is more than 95% charged and unit is on a charger.
• If the battery status LED is blinking red, then the bat-
tery is low. The speed of the blinking increases as the
battery power gets increasingly lower.
• If the battery status LED is a steady red, the main bat-
tery is on charge.
• If the battery status LED is a steady amber for more
than 12 hours, then replace the battery pack.
The CN30 Computer appears to be locked up and you
cannot enter data.
• Press I to turn off the CN30 Computer, then press I
again to turn on the CN30 Computer.
• Press and hold I for ten seconds to warm-boot the
CN30 Computer.
• Perform a cold-boot on the CN30 Computer. See
“Resetting Your CN30 Computer” on page16.
• Try reloading the firmware. For help, see “Upgrading
the Operating System on your CN30 Computer” on
page 162.
• If the CN30 Computer does not boot or reset, contact
your local Intermec representative for help.
Problems While Configuring the CN30 Computer
Problem Solution
You scan a configuration command, such as Beeper Vol-
ume, and you hear three low beeps.
If you are working in the Intermec Settings applet, you
cannot scan configuration commands. Exit the applet to
scan configuration commands.
You scan or enter an option for the Scanner Model con-
figuration command and you hear three low beeps.
You may have scanned or entered a Scanner Model com-
mand that does not apply to the type of scanner that you
have installed. Try scanning or entering the Scanner
Model command again and select an option for the type
of device you are using.
You cannot type a character on the keypad or you can
only type uppercase or lowercase letters.
You may have accidentally locked a modifier key on the
keypad. Check the CN30 Computer status bar to see if it
contains an icon with a locked symbol. Press the necessary
key sequence to unlock the key. For help, see “Using the
Keypad” on page 9.
- Computer 1
- User's Manual 1
- Contents 3
- Global Services and Support 10
- Who Should Read This Manual 11
- Related Documents 11
- Patent Information 11
- Before You Begin 12
- Using the CN30 Mobile 13
- Intermec 14
- Ready-to-work 14
- Indicator 14
- Scan Buttons 14
- Battery Light 14
- Headset Jack 15
- Main Speaker 15
- Front Speaker 15
- Using the Battery 16
- Maximizing Battery Life 17
- Checking the Battery Status 17
- Flashes red on low 18
- Adjusting the Beeper 19
- Select a Beeper Volume 20
- Disabling the Beeper 20
- Using the Keypad 21
- The 56-Key Keypad 22
- Orange key 23
- Green key 23
- Scan buttons 23
- Backlight key 23
- Magnifier Application 25
- Using the Power (I) Key 26
- Using the Screen 27
- Reset Button 28
- CN30 Console 28
- Software Build Version 29
- Using the Speakers 30
- Using the Status Lights 31
- Scanning Bar Codes 32
- StorageMedia 34
- Using the SD Card 35
- Hardware 36
- Operating System 36
- Software 36
- Bar Code Scanning 36
- Standard Communications 36
- Wireless LAN 37
- Device Management 37
- Electrical Specifications 38
- Screen Specifications 38
- Regulatory Approvals 38
- CN30 Quad Charger 39
- CN30 Charge Dock 39
- CN30 Belt Clip 39
- CN30 Handstrap 39
- CN30 Scan Handle 39
- Windows Mobile 41
- Software Builds 42
- Where to Find Information 42
- Basic Skills 43
- Programs 44
- Pop-up Menus 45
- Notifications 45
- Entering Information 46
- Using Block Recognizer 48
- Using Letter Recognizer 49
- Using Transcriber 49
- Selecting Typed Text 49
- Writing on the Screen 50
- Before Recognition 51
- After Recognition 51
- Drawing on the Screen 52
- Recording a Message 52
- Tap to begin recording 53
- Using My Text 54
- Adjusting Settings 55
- Adding or Removing Programs 55
- Note this information 56
- Removing Programs 58
- Microsoft ActiveSync 59
- Microsoft Pocket Outlook 60
- Synchronizing Calendar 61
- What’s an All Day Event? 62
- What’s a Recurrence Pattern? 63
- Viewing Appointments 63
- Creating an All-Day Event 65
- Sending a Meeting Request 68
- Finding an Appointment 69
- Deleting an Appointment 70
- Changing Calendar Options 70
- Creating a Contact 71
- Synchronizing Contacts 72
- Viewing Contacts 72
- Adding a Note to a Contact 73
- Copying a Contact 74
- Finding a Contact 74
- Deleting a Contact 75
- Changing Contacts Options 75
- Tasks: Keeping a To Do List 76
- Synchronizing Tasks 77
- Creating a Note 78
- Synchronizing Notes 78
- Synchronizing E-mail Messages 80
- Connecting to a Mail Server 81
- Companion Programs 83
- Creating a Document 85
- Typing Mode 86
- Writing Mode 86
- Excel Mobile 87
- Creating a Workbook 89
- PowerPoint Mobile 90
- Internet Explorer Mobile 93
- Mobile Favorites 94
- Getting Connected 96
- Connecting to Work 99
- Ending a Connection 103
- Setting Up an E-mail Account 104
- Configuring the CN30 107
- PreShell 112
- PostShell 112
- RunAutoRun 113
- AutoExec 114
- AutoCopy 116
- Configuring CN30 Parameters 119
- Documentation 125
- About the Application 125
- COM Ports 128
- Wireless Printing 130
- Bluetooth Audio 134
- Selecting Audio Mode 134
- Reprogramming the CN30 Keypad 135
- Registry Entries 136
- Programming the Keypad 136
- Alphanumeric Scan Codes 137
- Numeric Scan Codes 137
- Configuring the SF51 Scanner 138
- Configuring Security 141
- Wireless Network 142
- Terminology 142
- Configuring Funk Security 143
- Using WPA Security 143
- Using 802.1x Security 146
- Using LEAP Security 147
- Using Static WEP Security 148
- Using the Profile Wizard 149
- Advanced 165
- Maintaining the CN30 173
- Network Support 181
- Via Intermec Settings 182
- Ethernet Communications 182
- Chapter 5 — Network Support 183
- AutoIP/DHCP 184
- *961-054-039A* 196
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