Intermec IF61 Manual de usuario descargar pdf (Pagina 116)

Chapter 4 — Managing, Troubleshooting, and Upgrading the IF61

102 IF61 Fixed Reader User’s Manual

Troubleshooting the IF61

This section includes lists of problems and possible solutions.

Problems While Working With RFID

Many problems you may encounter when working with your RFID

system can be solved by carefully checking the RFID settings and

changing them accordingly. For help, see “About RFID Services” on

page 63.

RFID Problems and Solutions

Problem Solution

The IF61 is unable to read RFID tags,

or seems to read tags slowly or

inconsistently.

Check these conditions:

• Your RFID antennas must be connected correctly to

the IF61 and mounted in optimum locations. Make

sure all antenna connections are tight and that the

cables are in good condition. For help, contact your

Intermec RFID system consultant.

• For best performance, terminators should be installed

on all unused RFID antenna ports. If you have

operated the IF61 without terminators on all unused

antenna ports, the RFID module may be damaged.

For help, contact Intermec Product Support.

• To maximize IF61 performance, make sure you have

chosen the correct tag types for your application. For

help, see “Configuring BRI Settings” on page 64.

The IF61 does not respond to your

RFID application.

Your application may not be communicating with the

IF61 BRI server.

You may need to change BRI server settings to

communicate with your application. For example, if

your application is running on a desktop PC, you need to

enable external BRI connections to the IF61. For help,

see “Configuring the BRI Server” on page 70.

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Intermec IF61 Manual de usuario Pagina 116