
Chapter 5 — Troubleshooting and Maintaining the CN2
CN2 Handheld Computer User’s Manual 93
Summary of Intermec Diagnostic Tests (continued)
Test Name Description Tips
2. Battery Information Displays the charge levels for the
main battery and the backup
battery. Also indicates if AC
power is detected.
Tap X to exit the test.
3. Display Test Verifies that every pixel on the
CN2 screen is working properly.
When each test action begins, a
message explains what you
should see on this test display.
Press Enter to dismiss the
message, and then press Enter
again when you finish
examining the test display.
4. Hardware
Configuration
Reads, verifies, and displays
information about hardware
configuration. Also displays the
version of the operating system
running on your CN2.
You may be asked to provide
this information if you contact
Intermec Product Support.
5. Memory
Information
Displays information about the
RAM, which is divided into
program memory and storage
memory.
Tap X to exit the test.
6. Networking Test Displays your IP address and
validates your network
connection.
Tap X to exit the test.
7. Audio Test Verifies that the audio sounds
are working correctly.
Tap X to exit the test.
8. Touch Screen Test Verifies that the touch screen is
working correctly.
When the test begins, a message
directs you to draw on the
screen with the stylus. Tap X to
dismiss the message, and a white
screen appears for you to draw
on.
When you finish drawing, press
any key to exit.
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