Intermec CN2 Manual de usuario descargar pdf (Pagina 99)

Chapter 5 — Troubleshooting and Maintaining the CN2

CN2 Handheld Computer User’s Manual 87

Problems While Configuring Security (continued)

Problem Solution

A Network Connection icon

appears in the status bar, but it

disappears (continued).

The access point that you are trying to communicate

with may not be communicating with the server.

Make sure your access point is turned on, properly

configured, and has 802.1x security enabled.

The CN2 indicates that it is not

authenticated.

Make sure that:

• The User Name and Password parameters on your

CN2 match the user name and password on your

authentication server. You may need to re-enter

the password on both your CN2 and the

authentication server.

• On your authentication server, the user and group

are allowed and the group policy is allowed to log

in to the server. For help, see the documentation

for your authentication server software.

• The IP address and secret key for your access

point must match the IP address and secret key on

your authentication server. You may need to re-

enter the IP address and secret key on both your

access point and authentication server.

• The authentication server software is running on

the server PC.

The CN2 indicates that it is

authenticated, but it does not

communicate with the host.

Make sure that the CN2 IP address, host IP address,

subnet mask, and default router are properly

configured for your network.

You receive a message saying, “The

server certificate has expired or your

system date is incorrect” after you

cold boot the CN2.

The date and time on the CN2 are not saved through

a cold boot. You need to re-enter the date and time

and then save your changes. For help, see Step 4 on

page 96.

You are setting up multiple access

points in a network, with different

SSIDs, and the connection fails.

The CN2 does not save WEP key values when you

change the SSID. Re-enter the WEP key value after

you change the SSID and save your changes. You

should now be able to connect to the different access

points.

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