Intermec CN2 Manual de usuario descargar pdf (Pagina 97)

Chapter 5 — Troubleshooting and Maintaining the CN2

CN2 Handheld Computer User’s Manual 85

Problems While Operating the CN2 (continued)

Problem Solution

You place the CN2 in the

communications dock, and the

Battery light turns on and is

orange.

• The temperature may not be within the charging

range. Make sure that the temperature is from 0°C to

45°C (32°F to 113°F).

• The battery may be damaged. Replace the battery.

The CN2 appears to be locked up

and you cannot enter data.

Try these possible solutions in order:

• Wait at least 10 seconds and try again. If the CN2 is

still connecting to the Intermec Application Server or

the host, it ignores any input from the keypad or

scanner.

• Press and hold the Power key for 2 to 3 seconds, and

then release it to turn off the CN2. Press the Power

key again to turn on the CN2.

• Warm boot the CN2. For help, see “Warm Booting

the CN2” on page 94.

• Cold boot the CN2. For help, see “Cold Booting the

CN2” on page 95.

• Try reloading the firmware. For help, see “Upgrading

the CN2” on page 96.

• If the CN2 will not boot or reset, contact your local

Intermec service representative for help.

Nothing happens when you type

on the USB keyboard attached to

the CN2 modem dock.

Try these possible solutions in order:

• Make sure the USB keyboard is either a Dell Model

SK-8115 or a Logitech Model Y-BF37.

• Make sure all cables are securely connected, the CN2

is firmly seated in the dock, and you are running an

application that accepts keyboard input.

• If the modem dock is attached to an AC power

source, make sure the USB Host Power parameter is

set to On When Powered. If the modem dock is not

attached to an AC power source, make sure the USB

Host Power parameter is set to Always On. For help,

see “Using the Optional USB Keyboard” on page 25.

• Warm boot the CN2 and place it in the dock. For

help, see “Warm Booting the CN2” on page 94.

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