Intermec CN2 Manual de usuario descargar pdf (Pagina 98)

Chapter 5 — Troubleshooting and Maintaining the CN2

86 CN2 Handheld Computer User’s Manual

Problems While Operating the CN2 (continued)

Problem Solution

The CN2 exhibits unexpected

behavior after you install or

remove an application.

You may need to reset the registry and clear the object

store. Follow these steps:

1 Tap Start > Control Panel.

2 Double-tap the Utilities icon. The Settings window

appears.

3 Tap the Registry Reset tab.

4 Tap the Reset Registry button.

5 Tap Yes when the Confirm message appears.

6 When the screen goes blank, immediately remove the

battery and cold boot the CN2. For help, see “Cold

Booting the CN2” on page 95.

Note: You can also use this procedure to return the CN2

to its default software configuration.

Problems While Configuring Security

Problem Solution

The CN2 does not appear to be

authenticating and a Network

Connection icon ( or )

does not appear on the status bar.

The CN2 may not be communicating with your

access point. Make sure the network name on the

CN2 is the same as the network name (SSID) of the

access point that you are trying to communicate with.

The default network name is “INTERMEC.”

The 802.1x security network may not be active.

Make sure that the server software is properly loaded

and configured on the server PC. For help, see the

documentation that shipped with your server

software.

A Network Connection icon (shown

above) appears in the status bar, but

it disappears.

The CN2 may not be communicating with the access

point that you want it to communicate with. Make

sure that the network name on the CN2 is the same

as the network name of the access point that you are

trying to communicate with. The default network

name is “INTERMEC.”

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